Information About Us
The type of personal information we collect
We may collect some or all of the following personal data (this may vary according to your relationship with us):
- Date of birth;
- National Insurance Number;
- Email address;
- Telephone number;
- Business name;
- Job title;
- Payment information;
- Information about your preferences and interests;
- Previous qualifications;
- Information on disabilities, learning difficulties, ethnicity is required on funded learning as part of the Individual Learner Record as required by the Enterprise & Skills Funding Agency (ESFA).
Other information relevant to your employment or assessment requirement.
How we get the personal information and why we have it
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.
As a training provider we are classed as a processor of your information and will therefore process personal data supplied to us to fulfil the contract of delivering training and processing certificates.
Most of the personal information we process is provided to us directly by you (we also receive personal information indirectly, from your company, your manager or supervisor) for one of the following reasons:
- Registration of your qualification or exam with the awarding bodies,
- Certification of your qualification or exam with the awarding bodies,
- Supplying our services to you. Your personal details are required in order for us to enter into a contract with you,
- Personalising and tailoring our services for you,
- Communicating with you. This may include responding to emails or calls from you.
- Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by emailing us at firstname.lastname@example.org).
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam.
How we share and store your personal information
We only share data with organisations that support the training and certification of our learners, none of which are outside the EU.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
We will not keep your personal data for any longer than is necessary in light of the reasons for which it was first collected.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to contact us
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: email@example.com
Telephone number: 0203 417 0760
Postal Address: 153-159 Bow Road, Bow Business Centre, London E3 2SE
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available on our website: www.bercaf.co.uk
If you have any queries about the contents of this policy, please contact our company directly tel 0203 417 0760 or email us at: firstname.lastname@example.org